Mercy Platform places great importance on the privacy of your personal data. This Privacy Policy explains how we collect, use, and protect your personal information:
When you place orders, make service inquiries, schedule appointments, or submit forms on this website, the personal information we collect (such as name, WhatsApp phone number, delivery address, and email address) is used solely for processing orders, arranging logistics, and providing customer service.
Without your consent, Mercy Platform will never disclose, sell, rent, or transfer your personal information to third parties. Your data will only be disclosed to designated delivery service providers (such as SF Express and other logistics companies) when necessary to complete delivery. Except where required by law or requested by law enforcement authorities, we will not disclose your personal information. Individuals have the right to make reasonable requests to access or correct their personal data held by Mercy Platform.
3D optical scanning data and photos/videos obtained at 【物。Mercy 3D 照相館】 are used solely for fulfilling the specified production, acceptance verification, and internal record-keeping. Without your prior written consent, Mercy Platform will never publicly display, resell, or transfer your personal/pet 3D portrait data or finished products. After completion of the transaction, data will be archived or destroyed periodically in accordance with internal security procedures.